I posted last month about a $1.25 mistake in managing my cash flow. Well, as expected, when I checked my bank balances online yesterday, I had been charged a $1.25 fee for going over my allowed debits for the month.
As I was tallying up my balances for my net worth update, I decided that I might as well try to get this fee reversed. So, I called up the call centre, and after a few minutes on hold (it is the first business day of the year, after all), I told my tale to a customer service rep, who was more than happy to refund the fee for me.
Net result: I finished 2007 $1.25 richer than expected.
It just goes to show that, if you want something, you might as well ask.
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1 comment:
It does help to be a good customer year-round and when these little charges come up, we can get them reversed.
Good for you!
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